Shipping policy

Shipping and Risk of Loss

Zento will add applicable shipping and handling fees to your order where disclosed. Unless otherwise noted, Zento will use commercially reasonable efforts to ship products within a reasonable time after receipt of your properly completed order. Although Zento may provide delivery or shipment timeframes or dates, you understand that those are Zento’s good-faith estimates and may be subject to change. You further understand that product availability may be limited and particular products may not be available for immediate delivery, in which case the products will be delivered when they become available. If your order will be delayed beyond a reasonable period, Zento will use reasonable good-faith efforts to contact you. If Zento cannot contact you or you no longer wish to receive the item, Zento may cancel the order and refund the amount tendered.

Risk of loss and title for products purchased from the Websites pass to you upon our delivery of the products to the carrier, except where otherwise required by applicable law. Zento is not responsible for shipping delays, delivery failures, or losses caused by carriers, customs, weather events, labor disruptions, acts of government, or other events beyond our reasonable control.